We appreciate that a good quality service along with confidence in your mortgage broker is essential, and that is why we take a professional and diligent approach to every mortgage application we do.
Having sat down with you and gone over your personal and financial circumstances, we’re confident that any product we recommend, will be appropriate and suitable for your needs.
Of course, there are always unforeseen circumstances that prevent an application from being approved, but rest assured, we’ll always try our very best to fulfil your requirements.
If we can’t help you, we’ll explain our reasons, but our overall service proposition remains simply to match our client’s objectives by providing a professional and competent mortgage advisory service.
| Will you act in my best interest at all times? | Yes |
| Will any mortgage you recommend be right for my personal situation? | Yes |
| If necessary, will you explain how the mortgage process works? | Yes |
| Will all the costs and/or fees be explained to me? | Yes |
| Will you stay in touch during the application process? | Yes |
| Can you use the high street lenders? | Yes |
| Can I find your details on the regulator’s website? | Yes |
| Can I arrange my life assurance and home insurance through you? | Yes |